Symptoms:
The CD drive or DVD and the USB token drive no longer works as expected. you will found the warning icon on the device manager for your USB devices.
Cause:
Based on analysis, it most common cause by Anti-virus or some software that added the filiter drivers in the storage stack.
Resolutions:
Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
Delete the “UpperFilters” & “LowerFilters” registry
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